Shipping and Returns
Items purchased from Biofade will be shipped the same business day via USPS for FREE, a $10 value!! USPS shipment generally takes 3-5 days within all 50 states. If you would like your product sooner than later we do offer a FEDEX express 2 day shipping option for $24.99, and $39.99 for FEDEX overnight (excluding friday orders/overnight saturday deliveries). International orders outside the United States will be charged a flat rate of $14.99 for USPS shipping, and usually takes 10-20 days. USPS International express is $49.99 and takes 3-5 days.
Your shipment will arrive in a plain white box with a shipping label. The contents are NOT displayed, neither is our company name. Rest assured your shipment is discreet and private.
45 day money back guarantee process:
If you are not happy with the product please email us at email@example.com (link) or call us directly at 619-864-7086. We will have you send your returned product directly to PO Box 871, Del Mar, CA 92014. Once receipt of your returned product, we will issue you a full refund minus $10 dollar restocking and shipping charge. This will be refunded back on your Credit card. Refunds generally take 3 days to post back on your card. Remember if you have any questions at all please email or call us locally. Thanks!